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payment times

Sof.Neo.Psi Mon, 07/30/2012 - 07:34

Hello,
I have sold my first logo FIVE weeks ago, http://stocklogos.com/logo/circle-4,
also ten days ago my logo was winner to Cape Associates, Inc. contest http://stocklogos.com/contest/cape-associates-inc/103849
& I have not received payment yet. I check & I have payment information into my account.
Please, inform me!
Thanks

114 Comments

admin's picture

Hello, you should be receiving payment Today or Tomorrow.

Scriptron's picture

Hi! Is it time for me to get paid yet? Don't know.

psoares's picture

hi,

That info it's for all oldier solded / contest logos?

Thanks

erismann's picture

Hi Ivan,

You said that you would make a payment today to the following winning Logos of Contests:

http://stocklogos.com/contest/candy-liqueur/103022
http://stocklogos.com/contest/autofreight/102024
http://stocklogos.com/contest/abc-property-solutions/103344

Can you please help me with?

Thnx,
Erismann

admin's picture

These show as Paid in our system. Can you confirm you got it?

erismann's picture

Hi Ivan,

I wanted to thank you for the Payment.

Best Wishes,
Erismann

Jon Askill's picture

I'm still waiting for payment after selling a logo on 29th June 2012...

http://stocklogos.com/contest/humilitas-group/97687

No reply on request for payment date and no client contact details :(

admin's picture

I'm checking what's wrong with this one. Sorry

admin's picture

Ok, it's now all sorted. You will be payed next Monday. Sorry for the delay.

Jon Askill's picture

Money received on Monday as promised. Many thanks Ivan.

Is there any chance of the client's contact details now or is it down to the client to contact me? Just feels courteous at least to thank the client and offer any further assistance if required. ;)

http://stocklogos.com/contest/humilitas-group/97687

USSR's picture

Hello!
What about paying for my logo http://stocklogos.com/logo/science-2 ?

admin's picture

Fix your PayPal please. We are unable to send you money.

Creative Art's picture

Hi Ivan,

Logo I recently sold yesterday in the contest, when I get the payment, do I also need to wait until next Monday for payment? Sorry this is my first new logo were sold in the contest.

http://stocklogos.com/contest/mac-evaluations/107933

Thanks
Creative Art

arip's picture

my logo was purchased more than 1 week but till now have not received payment yet, help me admin Stock logo
this is the link :
http://stocklogos.com/logo/affordable

admin's picture

You didn't reply to client with the modification. I had to do it.

arip's picture

i still wait the client for modification, but till now not yet respon, what must i doing admin?

admin's picture

I said I had to do it. You didn't do it.

Spintherism's picture

Arip, maybe the problem came about when, on that particular logo comments section, you asked the client to contact you using Yahoo Messenger. Not everybody uses Yahoo Messenger. Most probably the client tried to contact you using the email address you provided at registration.

arip's picture

Dear admin,
i also sent mail to Client's mail, but also not response till now

arip's picture

Dear Admin
this is my first time logo sold
and i did not react very quikly the client
and i loss contact to the client, what must i doing now, please help me

admin's picture

I think we already spoken on email.

Kareem's picture

http://stocklogos.com/contest/happy-dragon-early-intervention-services/107676
its been two weeks and i havent got my payment yet.. when will i get it? thanks

admin's picture

Check takes time to arrive in the mail. Already processed.

KLAPPER's picture

4th Sold Logos, thanks :
http://stocklogos.com/logo/ninjabox
check this

admin's picture

This has been sold 3 days ago. Please wait up to 7 days.

deleket's picture

I've sold 1 logo too but can't see anywhere the report for it. How is the payment done? I thought there would be some page in the account area where you can see your account balance and you have the choice there to transfer the money to your PayPal account.

Thanks.

Spintherism's picture

To add your payment info: go to "My account", then under "Edit" click on "Personal Information". You will find the "Payment Method" combo-box and the PayPal email address field.

By the way, on the "Manage" section of your account, you can see a nice table with logo status and your share.

Peace,

Spintherism.

deleket's picture

Thanks. I see that now. But how we will know if we get paid already? Or something? There should be status there about it too don't you think?

Thanks. If the system here's fine I'll upload more stuff soon.

Spintherism's picture

In the "Manage" section, the status column will indicate "Paid" for the logo in question.

paint.box's picture

Here you go on page #3: http://stocklogos.com/logos/sold?page=3
Actually few days ago it was on last page #93, and that is the reason you miss it.

Great logo indeed.

D-sign-Z's picture

does any1 know why the sold section only shows contest logos? .x

uveksatobom's picture

I sold couple days ago my first logo, contest logo. When i can expect a payment on my paypal?
Thanks

Teddy S's picture

Hey Ivan. I wrote you an offline message this past Saturday and didn't hear back from you. I was expecting to get payed for two logos today. Can you give me an update on this?
Tnx in advance.

admin's picture

I emailed you about the details. One within 7 days. Other one within 14 days.

Teddy S's picture

I don't understand why 14 days. It's not my first sale.

Teddy S's picture

Also, the automated email from when we make a sale states the following: "We pay designers once a week."
I've been payed quite on time previously.
I need further clarification on why it'll take this long for me to be payed this time. Please.

This is all by definition called "inconsistency".

admin's picture

There was a problem with one of the payments. Sometimes this happens.

tridipnandi's picture

Hi Ivan,
1. On 18th of August Won the Zinnia Contest(http://stocklogos.com/contest/zinnia/109902). Till now waiting for the payment. please give me the clarity of the payment of this.

2. Waiting for wecare4pets (http://stocklogos.com/contest/wecare4pets/111830) payment also. please let me know status of the payment.

admin's picture

Check takes time to arrive in mail. If you don't receive it within a week or so let us know and we cancel the check and resend.

tridipnandi's picture

Hi admin,

Still waiting for the payment for below mentioned logos.

Today is 14 which more than a week after your reply here.

http://stocklogos.com/contest/zinnia/109902 (approved on 18th Aug 2012)

http://stocklogos.com/contest/wecare4pets/111830( approved on 29th Aug 2012)

Please let me know the date of payment.

Thanks,

Tridip

admin's picture

These have already been paid. Contact me if you didn't get the funds.

admin's picture

It takes 2-3 weeks to reach India as it's sent by regular mail.

kriamos's picture

When i can expect the of http://stocklogos.com/logo/double-eyed-fish

Thanks

admin's picture

If first sold logo within 5 weeks, otherwise 7 days.

Unkei's picture

It's over two weeks since my logo has been sold. No reply to my questions about why no payment (in email or through that Contact link). And i don't see this 5 week delay mentioned anywhere on the site :/

Spintherism's picture

Under "Payment", on the "Sell Logo" page, it says: "The first store logo payment usually takes up to 5 weeks after logo purchase date. After the first one all logos are payed within 7 days of logo purchase."

admin's picture

It's mentioned on the sell logo page and on the manage page as well. Sorry for the delay.

Teddy S's picture

My faith in the system has been restored. Thanks for following up with my case, Ivan. Payment came through. Much appreciated ;)

Cagatay Alpay's picture

I'm still waiting for payment after selling my first logo on 08/15/2012.

http://stocklogos.com/logo/red-dog-media

Cagatay Alpay's picture

Why still no answer from admin? I am waiting for my first payment...

dalia's picture

Hi Ivan,
Thanks alot ,the first payment is received through paypal.
I was just asking if there is any progress about these logos :
their cheques had to be canceled and resend via paypal.
http://stocklogos.com/logo/exceed-peak-1-0
http://stocklogos.com/logo/gridiron-1-1
http://stocklogos.com/logo/kids-shop
http://stocklogos.com/logo/thetatech-1-0
http://stocklogos.com/logo/coffee-shop-5
Thank you.

dalia's picture

Hi Ivan,
Money is not showing in Paypal account yet, please feedback..
Thank you.

admin's picture

Verify your paypal account. Maybe it's not active yet.

dtw's picture

Hi,
I've sold my firs logo 5 weeks ago. http://stocklogos.com/logo/rythmusic
But i didn't get my payment yet. When i'll get?

novita007's picture

logo sold but I have not received payment, how long do I wait?
http://stocklogos.com/logo/ecology-0

Boldflower Logo's picture

Logo sold but I have not received payment, how long do I wait?
http://stocklogos.com/logo/owio

admin's picture

The first store logo payment usually takes up to 5 weeks after logo purchase date. After the first one all logos are payed within 7 days of logo purchase.

somebodyhere's picture

It's been slightly over five weeks since my first (and only so far) sale: http://stocklogos.com/logo/happy-baby-1
Still waiting for payment. I begin to suspect that maybe I did something wrong... ?

admin's picture

I don't know mate. It shows as Paid for me.

JCGD's picture

Trust me, your not the only one being ignored.

ROCKADERO™'s picture

Got paid within hours today, think that is a record for me! Cheers!

erismann's picture

Ivan,

Can you please check mine too..?
http://stocklogos.com/contest/uksa-architecture/122120

Monday is over....

Thanks,

admin's picture

Please give us time to recover. Our offices were hit by Sandy. No power for the last two days in our offices.

erismann's picture

Hi Ivan,

Sorry to hear that. ):

By the way Thank you for the Payment I received it.

dalia's picture

Thank you very much Ivan , the old payments were recieved :)

metalbehemoth's picture

i still didn't receive the payment for this
http://stocklogos.com/logo/lighthouse-5

please help !!

thanks

Spintherism's picture

"The first store logo payment usually takes up to 5 weeks after logo purchase date. After the first one all logos are payed within 7 days of logo purchase." (from this page: http://stocklogos.com/sell)

deleket's picture

Hello everyone. For 2nd timers, how long the payment usually takes?

And how come it says a 75% share on upload then it will reduce to 55% once sold.

Thanks and keep us informed. :)

Spintherism's picture

"The first store logo payment usually takes up to 5 weeks after logo purchase date. After the first one all logos are payed within 7 days of logo purchase. For the first 2 sold logos you get 55% (effective Aug 1, 2012) and after that 75% of the sale price. We also deduct a PayPal fee from your share, which is about 3-5%." (from this page: http://stocklogos.com/sell)

razvaniordache's picture

You forgot to pay this one within 7 days!

http://stocklogos.com/logo/litehouse

Thank you!

deleket's picture

Yes. But what is the rationale of changing sharing percentages in the first two logos? Why not make it fixed on the first one?

admin's picture

Because we have significantly more work with new designers in average.

psoares's picture

Ivan,
Since the change of shares for new users, my store logos in the manage area are all with 55% share.
Is this a bug or i still need to sell two store logos for up my share?!

I have more than two logos sold (if contest logos count for it), even before the share change.

I never sold a store logo again (after the change) and i think this was some kind of bug and all users have their shares (in the manage area) with 55% , but now i was reading other users comments and i am seeing they have the 75% share...

Thanks for reading this...

Kind regards,
PSoares

admin's picture

We will look into it, but don't worry about it. You will be payed as agreed.

perceptioncreativegroup's picture

Hi! I have been waiting on payment for a store logo amd wanted to check payment status please.

Neko-chan's picture

Hi, I've sold this logo http://stocklogos.com/logo/center-mind-body-medicine-4 in September, filled out the details for payment, but still haven't got it.
Could you please check.

admin's picture

This is in queue. Should be paid within a day or so.

ROCKADERO™'s picture

Is there a problem with payment time been waiting an unusual 7 days for my latest sale?

oxana's picture

hello, I just won the contest, but I don't see where I can read info on payments and deadlines to send the final files. Like a FAQ or smthng. thank you

Spintherism's picture

Most answers are on the "Sell Logo" link to the left (http://stocklogos.com/sell). If you have further questions, you can ask them here or contact the Admin directly by clicking on "Contact".

Spintherism.

admin's picture

You have to send the files to client and upload to the site according to the email you get automatically. Payment is done after 7 days.

Ancitis's picture

Hi,
Is there any problem with the payment system?
Usually it takes a couple of days, but it's already 9 and 8 days for my logos that have been sold recently.
No rush, just wondering.

Everything's OK now!
Thank you!

admin's picture

No problem, but as you probably read earlier each payment is different. Sometimes money is held back by PayPal for various reasons.

admin's picture

I did reply and you replied back too several days ago. :)

andrea's picture

Dear admin,
I was wondering when will I get
the payment for my logostocklogos.com/logo/vastland . The status is Purchased.
Date of purchase: Tue, 11/20/2012 -
23:04. Please wait for payment.

It's my only logo sold. And it's
already five weeks.
Thank you.

Andrea.

admin's picture

Sorry guys, I know we're in delay. We started paying designers Today after the holidays. It will take a few days until we catch up.